Coral Health & Fitness Club




  1. SCOPE

Ladbrokes Betting & Gaming Limited, operating as Coral Health & Fitness Club (the “Club” or “We”), works with children and families as part of its activities.

These include: use of the gym, squash and changing facilities within the Club.

The purpose of this policy statement is:

  • to protect children and young people who receive the Club’s services. This includes the children of adults who use our services; and

  • to provide parents, staff and volunteers with the overarching principles that guide the Club’s approach to child protection.

The Club is committed to ensuring its safeguarding practices reflect statutory responsibilities, government guidance and complies with best practice in respect of Health and Safety guidelines. A summary of the key legislation and guidance is available from

This policy statement applies to anyone working on behalf of the Club including senior managers, paid staff, volunteers, sessional workers, agency staff and students. Failure to comply with the policy and procedures will be addressed without delay and may ultimately result in dismissal/exclusion from the Club.


We value children and acknowledge the duty of care to safeguard and promote their welfare.

We believe that children and young people should never experience abuse of any kind. The Club has a responsibility to promote the welfare of all children and young people to keep them safe and to practice in a way that protects them.

We recognise:

  • that the welfare and interests of children are paramount in all circumstances;

  • all children regardless of age, gender, religion or beliefs, ethnicity, disability, sexual orientation or socio-economic background have a right to equal protection from all types of harm and abuse;

  • some children, including disabled children and young people, are additionally vulnerable because of the impact of previous experiences, their level of dependency, communication needs or other issues; and

  • working in partnership with children, young people, their parents, carers and other agencies is essential in promoting young people’s welfare.

We will seek to keep children and young people safe by:

  • promoting and prioritising the safety and wellbeing of children and young people;

  • valuing, listening to and respecting them;

  • appointing a nominated child protection lead and a deputy child protection lead (“Child Protection Representatives”) at the Club;

  • developing child protection and safeguarding policies and procedures which reflect best practice;

  • ensuring everyone working for the Club understands their roles and responsibilities in respect of safeguarding and is provided with appropriate learning opportunities to recognise, identify and respond to signs of abuse, neglect and other safeguarding concerns relating to children and young people;

  • using our safeguarding procedures to share concerns and relevant information with agencies who need to know, and involving children, young people, parents, families and carers appropriately;

  • creating and maintaining an anti-bullying environment at the Club and ensuring that We have a policy and procedure to help us deal effectively with any bullying that does arise;

  • recruiting staff and volunteers safely, ensuring all necessary checks are made;

  • implementing a code of conduct for staff and volunteers;

  • using Club procedures to manage any allegations against staff and volunteers appropriately;

  • ensuring that the Club have effective complaints and whistleblowing measures in place;

  • ensuring that the Club provides a safe physical environment for children, young people, staff and volunteers, by applying health and safety measures in accordance with the law and regulatory guidance; and

  • ensuring that confidential, detailed and accurate records of all safeguarding concerns are maintained and securely stored.



The Club require all children under the age of 16 to be registered by their parents/guardians if they wish to take part in an activity or use the Club facilities. The parents/guardians must complete a Pre-Activity Questionnaire, providing the Club with the following information:

  • Name and address of the child;

  • Any health issues;

  • Consent for their child to participate in a number of activities (e.g. face painting, racquet sports, outdoor activities);

  • Consent for us to provide any medical treatment in an emergency; and

  • Highlighting our obligation to report any suspected abuse or negligence.



All accidents must be reported immediately to the Club’s management team and, where applicable, the Child Protection Representatives.

An Accident Report Form must then be completed in order to record details of the accident and treatment provided. If a child suffers a head injury then a Head Injury Advice Form  must also be completed.

The Club will seek parental permission for any necessary emergency medical advice or treatment via the Pre-Activity Questionnaire. The Club shall inform parents of any accidents or injuries sustained by the child whilst the child is at the Club and of any first aid treatment given. The staff will inform the parents when the child is collected from the Club and will also ask them to sign the appropriate box in the Accident Report Form. A copy of the Head Injury Advice Form must be handed to the child’s parents, once they are collected. When a child is collected by someone other than the child’s parent, with the permission of the parent, the Club will accept that notifying this person collecting the child is sufficient to satisfy our duty to inform the parents of the child. Any accident forms must be stored until the child reaches 21 years old and easily accessible and available for inspection by the governing body (if required).


If any of the Club’s members or users has any child safety concerns, they should promptly bring it to the Club’s attention and the attention of the Child Protection Representatives.

The Club will then take on the following responsibilities:

  • Keep a record of any concerns expressed about child protection issues;

  • Bring any child protection concerns to the notice of the Club’s management team and contact the relevant authority if appropriate;

  • ensure that paid staff and volunteers are given appropriate supervision;

  • ensure that everyone involved with the Club is aware of the identity of the Child Protection Representative.


All staff including have a statutory obligation to report to the Club’s management team and Child Protection Representatives if there is suspicion of abuse of a child, if a child discloses abuse or allegations of abuse or if there is any indication that a child is being abused. In addition  any members of staff may refer a concern to the relevant authorities themselves if they feel it necessary or appropriate.


Nominated Child Protection Lead

Name: Lucy Egan

Phone/email: /

Deputy Child Protection Lead

Name(s): Claire Murray


 [RM1]@Ian: Please complete with the relevant details of individuals at the Club

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